COVID-19 Rapid Testing FAQ’s

COVID-19 Rapid Testing Frequently Asked Questions

We strive to deliver outstanding service to every patient, every time you visit us. We’re passionate about what we do and we’ll take great care of you. Please read through our COVID-19 rapid testing frequently asked questions below or give us a call so we can answer any other questions that you might have.

Rapid COVID-19 testing includes the Delta Variant

COVID-19 Rapid Testing Frequently Asked Questions
COVID-19 Rapid Testing Frequently Asked Questions

Table of Contents:

Do I qualify for COVID-19 rapid testing?
How is my sample for COVID-19 rapid testing collected?
How effective are your COVID-19 rapid tests?
How will I get results from my COVID-19 rapid test?
Do you take insurance for COVID-19 rapid testing?
Is there an out-of-pocket cost when using insurance for COVID-19 rapid testing?
Do you offer a self pay option for COVID-19 rapid testing?
Do I need an appointment or can I walk in for a COVID-19 rapid test?
How do I prepare for a walk-in visit? What do I need to bring with me?
What if I want to book an appointment instead of walking-in?
What if I need to bring my kids or other family members?

Do I qualify for COVID-19 rapid testing?


Everyone is qualified.

How is my sample for COVID-19 rapid testing collected?


Samples are collected through a nasal swab (just inside the nose) vs. nasopharyngeal (deep inside the nose).

How effective are your COVID-19 rapid tests?


We use the highest quality and most effective rapid tests with over 95% accuracy. Our tests are machine read and verified for accuracy.

How will I get results from my COVID-19 rapid test?


Results for the rapid test are available the same day in around 30 minutes. We can provide a verbal test result, text results thru our HIPAA compliant portal, or we can provide a hardcopy of test results. We are not able to email results.

Do you take insurance for COVID-19 rapid testing?


Yes, we take most commercial insurances and Medicare.

Is there an out-of-pocket cost when using insurance for COVID-19 rapid testing?


We recommend that patients always check with their insurance provider before getting tested.

Do you offer a self pay option for COVID-19 rapid testing?


Yes, we offer self pay COVID testing for both walk-ins and for appointments. Self pay tests do not require a provider’s visit – simply pay, test and go! We accept cash, credit, and HSA cards for self pay rapid COVID-19 testing.

Do I need an appointment or can I walk in for a COVID-19 rapid test?


We take walk-ins or you can book an appointment through our website.

How do I prepare for a walk-in visit? What do I need to bring with me?


Follow these 4 steps to get a walk-in COVID-19 rapid test:

Step 1: Bring your insurance card and ID so we can complete your registration.
Step 2: Wear a mask when entering the facility.
Step 3: Following your registration, you will be seen by a provider and then a medical assistant will administer the COVID-19 rapid test.
Step 4: Results are typically available in around 30 minutes. If you require a printed copy of your results you can wait on-site and we will provide you with a hard copy. We can provide a verbal test result or text results through our HIPAA compliant portal. We are not able to email results.

What if I want to book an appointment instead of walking-in?


Follow These 4 steps to book an appointment for a COVID-19 rapid test:

STEP 1: Schedule an appointment through our website and complete all online paperwork – Do not skip any steps as this will delay your appointment!
STEP 2: Wear a mask when entering the facility. Bring your insurance card and ID so we can verify your registration.
STEP 3: You will be seen by a provider and then a medical assistant will administer the COVID-19 rapid test.
STEP 4: Results are typically available in around 30 minutes. If you require a printed copy of your results you can wait on-site and we will provide you with a hard copy. We can provide a verbal test result or text results through our HIPAA compliant portal. We are not able to email results.

What if I need to bring my kids or other family members?


TThe same procedure applies. Each patient will need to be registered to be seen by a provider, get tested and then provide their individual results.